Return & Pickup Policy

The Pickup Credit Loop

Every time you verify an order pickup in-person at any of our outlets or flagship stores, you instantly earn **Store Credit** that can be applied to future tech purchases, repairs, or classes.

1. How to Pick Up

• Bring a valid photo ID that matches your online profile.
• Arrive within your selected pickup window.
• Verify your items in our dedicated unboxing zones.

2. Return Guidelines

TechPlace offers a flexible 15-day return policy for unopened tech. Returns can be processed at any outlet or flagship, regardless of where the original pickup occurred.

3. Exceptions

Software, open-box items with missing parts, and custom-built PC hardware may have specific return limitations. Please consult with our in-store Lab Technicians for help.